14-day guarantee

Try Identity OS risk-free. If it doesn't compound your identity within 14 days, full refund. No questions asked.

Our promise

We believe Calel will transform how you build your identity. That's why we offer 14 days to experience it fully. If you're not satisfied with Starter ($29/month) or Premium ($99/month), email us at care@calel.com and we'll process your refund immediately.

How it works

1

Try Identity OS

Use Starter or Premium for up to 14 days. Build your identity through daily episodes.

2

Not satisfied?

Email care@calel.com within 14 days. No forms, no calls, no questions.

3

Get refunded

We'll process your refund within 3-5 business days. It may take 5-10 more days to appear.

Timing

You have 14 days from your first payment to request a refund.

Why 14 days? It's enough time to experience unlimited episodes and see if Identity OS compounds your identity daily.

Process

Just email care@calel.com with your account email.

We'll confirm receipt within 24 hours and process your refund within 3-5 business days.

After your refund

Your subscription ends immediately

We delete your data within 30 days

You can always sign up again if you change your mind

App Store purchases

If you subscribed through Apple or Google, refunds go through their systems:

  • Apple: Request via Report a Problem
  • Google: Request via Play Store refund form

We'll help facilitate where possible, but platform policies apply.

Common questions

Do I need to provide a reason?

No. While we'd love feedback to improve, you don't need to explain why.

What if I'm past 14 days?

The guarantee only covers your first 14 days. After that, you can cancel anytime but won't receive a refund for the current month.

Can I get a refund more than once?

The 14-day guarantee applies to first-time customers only.

When will I see my money back?

We process refunds in 3-5 business days. Your bank may take another 5-10 days to show it in your account.

Ready to start?

With our 14-day guarantee, there's zero risk.

Starter ($29/mo) • Premium ($99/mo) • 14-day guarantee