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Refund Policy

Last updated: January 8, 2025

21-Day Satisfaction Guarantee

We're confident Calel will transform your productivity. Try it risk-free for 21 days. If you're not thoroughly satisfied after giving it an honest try, we'll refund your purchase in full—no questions asked. Simply email us at care@calel.com with your request.

1. Our Promise

Calel is designed to help you build better habits and complete tasks consistently. We believe so strongly in our app that we offer a generous 21-day satisfaction guarantee. This gives you enough time to experience the full benefits of our habit-building system.

2. Pricing

Calel is available as a monthly subscription:

  • International: $19/month USD
  • India: ₹1,499/month INR

Cancel anytime. No long-term commitments. All features and updates included.

3. 21-Day Satisfaction Guarantee

3.1 Full Refund Period

You have 21 days from your purchase date to request a full refund. We believe this gives you ample time to:

  • Set up your daily routines
  • Experience the swipe-based task system
  • Use the AI-powered resistance mode
  • Track your progress with photo documentation
  • Build momentum with your habits

3.2 No Questions Asked

While we'd love to hear your feedback, you don't need to provide a reason for your refund request. If Calel doesn't work for you, we respect that and will process your refund promptly.

4. How to Request a Refund

Requesting a refund is simple:

  1. Email us at care@calel.com within 21 days of purchase
  2. Include your purchase email or order number
  3. We'll process your refund within 3-5 business days

Refunds will be issued to your original payment method. Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

5. What Happens After Refund

If you request a refund:

  • Your app access will be revoked
  • Your data will be deleted from our servers within 30 days
  • You can always repurchase the app if you change your mind

6. Exceptions

Our refund policy does not apply to:

  • Purchases made through unauthorized third-party sellers
  • Accounts that violate our Terms of Service
  • Fraudulent refund requests or abuse of the refund policy

7. App Store Purchases

If you purchased Calel through the Apple App Store or Google Play Store, refunds are handled according to their respective policies:

  • App Store: Request refunds through Apple's Report a Problem page
  • Google Play: Request refunds through Google Play's refund request form

For these purchases, platform policies supersede our refund policy, though we'll always try to help facilitate your refund request where possible.

8. Our Commitment

We're building Calel to genuinely help people overcome procrastination and build better habits. Your satisfaction is our priority. If you have any issues or concerns before requesting a refund, please reach out—we're here to help make Calel work for you.

9. Contact Us

For refund requests or any questions about this policy:

Calel Tech Private Limited

Breach Candy, Mumbai, Maharashtra – 400026, India

Email: care@calel.com

Phone: +91-9353586332

We typically respond to all refund requests within 24 hours.